Run a survey about whether a person would recommend a product or service, e.g. “Would you recommend Hilton Hotels”.
Download the data from your dashboard
Upload the Excel file to the Notebook
Enter each item in the survey in the items bar.
Then select these items to add them to the plot
item
the fans
the detractors
The graph plots the fans less the detractors divided by the total engagement to find the net recommendation score
Run a survey about how well your messaging resonates with your audience and discover whether it’s “Emerging”, “Mainstream”, “Stagnant”, or “Dormant”. Download the data from your dashboard Upload the Excel
Run a survey about a person’s experience with a product or service, e.g. “How was your experience with Hilton Hotel: Check-in”. Download the data from your dashboard Upload the Excel
Run a survey about a person’s experience with a product or service, e.g. “How was your experience with Hilton Hotel: Check-in”. Download the data from your dashboard Upload the Excel