Run a survey about a person’s experience with a product or service, e.g. “How was your experience with Hilton Hotel: Check-in”.
Download the data from your dashboard
Upload the Excel file to the Notebook
Enter each stage of the customer journey as items in the bar
Then select one by one the items in order of the experience and add them to the plot.
The graph plots the joy with each step.
Run a survey about how well your messaging resonates with your audience and discover whether it’s “Emerging”, “Mainstream”, “Stagnant”, or “Dormant”. Download the data from your dashboard Upload the Excel
Run a survey about whether a person would recommend a product or service, e.g. “Would you recommend Hilton Hotels”. Download the data from your dashboard Upload the Excel file to
Run a survey about a person’s experience with a product or service, e.g. “How was your experience with Hilton Hotel: Check-in”. Download the data from your dashboard Upload the Excel